Why is accreditation important?

Service users, families and commissioners face a variety of options when deciding what service is the most appropriate for their needs. The Headway Approved Provider scheme provides an accredited sign of quality that will aid that decision making process. The process is driven from a Service User/Carer perspective and encompasses evidence based practice, sound governance and is outcome focused.

The Headway Approved Provider scheme utilises standards have been trialled and reviewed during a pilot stage. It is a formal procedure in which we assess and verify the provider organisation in accordance with these standards. Only units which successfully achieve all required standards receive accreditation, being granted Headway Approved Provider status.

The Headway Approved Provider scheme operates a robust system of assessment involving on-site evaluation of evidence, together with discussion with staff, service users and, where possible, family/carers. For further details of the standards please see the 'Summary of standards to be assessed' page.

The value of accreditation goes beyond a competitive distinction from other service providers. It demonstrates commitment to continuous service improvement and ensuring a workforce trained and skilled in working with individuals with brain injury.

Successful Headway Approved Provider units receive a certificate, and are entitled to utilise The Headway Approved Provider logo on promotional and other materials for the duration of the 2-year registration period (subject to agreed terms and conditions). Successful Headway Approved Providers units additionally feature on the Headway website.