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Headway welcomes decision to keep BBC red button service Main Image

Headway welcomes decision to keep BBC red button service

Tue 06 Oct 2020

Headway welcomes the BBC’s U-turn to end their red button text service after the proposal sparked criticism from campaigners, including Headway, due to fears it would disproportionately affect people with disabilities and long-term conditions.

Catherine Maddy, Director of Communications at Headway, said: “We are pleased to see the BBC have reversed their decision to scrap the red button facility. Many of our service users told us they would be disadvantaged by its removal, particularly those with visual or cognitive problems after brain injury.”

The BBC has confirmed that the most-used elements of the red button service would remain, including news headlines, sports fixtures and results and the weather forecast, alongside streaming services for the likes of Wimbledon and Glastonbury.

Catherine added: “Retaining these elements of the red button service will be welcomed by brain injury survivors as it allows them to continue to access information in an accessible way.”


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Headway - the brain injury association is registered with the Charity Commission for England and Wales (Charity no. 1025852) and the Office of the Scottish Regulator (Charity no. SC 039992). Headway is a company limited by guarantee, registered in England no. 2346893.

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