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Volunteers: We need you!

Volunteers: We need you! Main Image

Volunteers: We need you!

Thu 15 Apr 2021

Our charity shops have re-opened their doors to a roaring trade, but we urgently need volunteers to help us stay open and provide our customers with the excellent service they expect from Headway. Interested? Read on!

As a Volunteer Shop Assistant you get the chance to try a variety of tasks from serving customers to sorting stock and dressing windows. You choose what hours and what days you want to work and you'll get plenty of training and support as well as working in a team of great people.

We have shops across the Midlands and North West of England, you can find your nearest shop here and click the button below to apply now...

Apply now

Why we need you

If we were to replace our volunteers with paid staff it would cost us thousands of pounds - taking away all our profits made in the shops from the charity. The profits we do make, with your help - go to supporting people affected by the trauma of brain injury.

What will you be doing?

"As soon as I came in to Headway, I was made so welcome. The shop is evident of professionalism and structure, the team at the shop are great, you cannot keep me away!"

- Diane Noland, Headway Retail Volunteer

What skills do you need?

How much time will you need to commit?

It's up to you! We are flexible to work around your other commitments. Any time you can give will help us.

Ideally we would like you to help on a set shift(s) each week - this way our Manager can plan the team so that we haven't got 5 volunteers on one day and none the next!

Many of our volunteers help out for one or two 3-hour shifts a week (either morning or afternoon to suit you).

What support will you be given?

What are the benefits for you?

Jayne Copeman, Headway charity shop volunteer, stands smiling in front of a rail of clothes.

"I volunteer as it’s a purpose of worth. I’ve found companionship and friends. It encourages my mobility to get out my home."

- Jayne Copeman, Headway Retail Volunteer

Where will you work?

Headway currently has over 30 charity shops where you can volunteer. Find a shop near you

How do you apply?

Simply chat to the Manager in your local shop, click the button below to apply online, or download an application form in the related links section.

Apply now


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Headway - the brain injury association is registered with the Charity Commission for England and Wales (Charity no. 1025852) and the Office of the Scottish Regulator (Charity no. SC 039992). Headway is a company limited by guarantee, registered in England no. 2346893.

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